International Shipping & Delivery

DHL
FEDEX
UPS
ARAMEX
Yanwen Express

If your order hasn’t reached you within 15 business days, the best first step is to contact your local post office in case they are holding the package for you. You’d be surprised how often this is the case!
You can check on the progress of your order up until it gets shipped over here.
If you feel that your order is taking much longer than it should, you’ve allowed a reasonable time for your local customs to peek at your awesome new stuff, and your local post office was not able to help, contact us and we’ll see what we can do. When contacting us, please let us know your order number and the full correct delivery address so we can help you as soon as possible.

When an order is shipped using a trackable service, tracking information for deliveries will generally be available within 1-3 days, however sometimes it may take a shipping partner a little longer.
If tracking information has not appeared after 5 business days, please contact us.

A number of shipping partners update tracking information when a package is received at each stage of the delivery path.
Generally, the package is still on the way, just waiting to be scanned at the next sorting facility.

As customs rules in various countries can frequently change, this can cause delays, and at times additional charges imposed by the receiving country. While we take all reasonable steps to comply with general world shipping standards, www.danzaastore.com may not know the details of additional customs taxes or duties, or if any specific item was prohibited or confiscated by the receiving country.
It is recommended that you investigate the relevant local laws in your country.

At www.danzaastore.com, we don’t add taxes, VAT or other hidden charges to the price of your order. You pay what you see on the checkout page.

We are required to write the lower value on all customs forms. If you believe we could help you avoid or minimize import/duties, contact Customer Service Support to make a request and we will do what can to assist you. However, as the receiver, you are still responsible for import taxes/duties.